Switch To Start

At Start, we’ve figured out that some big names (that shall remain nameless) were making this whole process far more complicated than it needs to be! We passionately deliver super fast broadband and back you all up with a local support team right around the corner!

We love our local community and enjoy seeing it flourish, which is why we do what we can to support locals in their endeavours to start community initiatives or solve local challenges. So all Start customers are not only rewarded with impressive broadband but also great local outcomes from which we can all benefit.

Why switch to Start?

They say that starting is the hardest part. With Start, starting’s actually easy. Our switch and signup process is super simple, either online or speaking with a local expert who will make it easy every step of the way.

And our service only gets better from there!

So what makes us different to other internet providers?

1. Super fast, reliable broadband

Broadband that won’t let you down right before the totally predictable but still dramatic season finale climax.

If you’re over unreliable broadband, you might enjoy having a chat to our locally based support team. They finished that show 20 minutes ago.

2. Locally based customer support

Your customer support is just around the corner, not around the globe. Experts close enough you could probably just yell over the fence.

Though, it might just be easier to phone.

3. Contribute to your local community

We don’t mind giving back to the local community… because we actually live in it. Every Start customer is directly contributing to The Start Community, which exists to make our country a better to place to live and grow up in.

The best bit? Once you join Start you don’t need to do a thing. Just enjoy super fast, reliable broadband happily in the knowledge you’re making a difference.

Check out our community page for more details.

4. Great value Unlimited broadband and calling options

Whether you are the everyday browser, the download junkie or the serial caller we have great value plans to suit every lifestyle.

5. Flexible contract options

Whether you’re looking for a no lock-in contract or a great value deal, we have you covered.

6. No excess charges when you reach your data quota

No nasty surprises! If you use up your quota then we will simply shape your speed until your next billing period. If you find yourself consistently reaching your quota it’s nice and simple to upgrade to our unlimited plan so you never have to worry.

How do I switch to Start?

Switching to start is easy. Check out or great value NBN and ADSL bundles and complete the simple online signup process.

Or alternatively call a member of our Start Sales Team Monday to Friday between 8.30am and 6pm EST on 1300 475 155 and select the option for Sales.